Customer Portal


Reload Card

There are currently two options available to reload existing cards:

Wire Transfer
You can send a wire transfer directly to SinoPrepaid.com bank account in Hong Kong. Please download and fill our transfer form prior to making the transfer, and send it to us together with the transfer receipt by fax to +852-30200352 or by email (scanned files) to finance@sinoprepaid.com.
Accounts are credited usually within 72h of payment receipt. Please note that the net receipts will be credited as all bank charges are at the expensve of clients.

Bank Deposit (RMB)
For clients in mainland China who are unable to send a wire transfer to Hong Kong, they can make a local bank deposit in Chinese Yuans to our representative account in Shanghai. There is a $25 fee and accepted exchange rate is $1=RMB6.33; please fill our transfer form prior to making the deposit, and send it to us together with the transfer receipt by fax to +852-30200352 or by email (scanned files) to finance@sinoprepaid.com.
Accounts are credited usually within 5 days of payment receipt. Due to limitations on foreign exchange within China, there is a monthly limit of USD500/customer/month for this loading method.

SinoPrepaid.com is working toward making more reloading options available in a near future. Please sign up to our newsletter to receive timely updates.

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